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Blogging:
Its a Matter of Trust
by Carolyn Elefant on December 14, 2009 · Call me old fashioned, but I believe that my word is my bond, something that you can trust. My blog is comprised of many, many words, all of which form a trusted bond with my audience and other bloggers. I worked hard to establish this trust and I take it seriously, as do most legitimate bloggers. We know that if we are dishonest with readers, we betray their trust and degrade the institution of blogging. Moreover, as lawyers, we have an added ethics obligations to portray ourselves honestly. Now that Ive explained my perspective, perhaps youll understand why Im so upset about the recent revelation by prominent copywriter blogger James Chartrand, the so-called front man at Men With Pens, that "he" is really a "she." As Chartrand explains over at Copyblogger, she created a male persona because as a woman, she faced so much gender bias that she couldnt earn enough to support her family. But as a male, Chartrand found the financial success that eluded her as a female. So whats wrong with this picture? Well, nothing, except if you consider that Chartrand used her blog to preach the importance of transparency at posts like this or this. Yet, Chartrand apparently didnt believe that the rules of transparency applied to her. Even worse, Chartrand didnt simply omit information about her identity for example, by hiding her gender behind an ambiguous name, ala JK Rowling or SE Hinton or a cloak of anonymity. Anonymity signals to readers that the blogger is trying to avoid disclosure but in many sensitive situations (for example, like that of Gideon, the public defender blogger or when David Lat blogged at Underneath Their Robes), it may be the only option, and readers can respect that choice. But Chartrand did more than simply leave out information about her personal life or use a fake name. Instead, she intentionally created a completely false persona. Chartrand called herself a front man for her all male company, and described herself several times as a dad. She dissed mommy bloggers for being intolerant when she (then posing as he) "risked [her] balls" to comment in their online fora. She concocted a bogus excuse for not putting a photo of herself on the site. Even taking at face value Chartrands contention that her kids would have starved if she didnt pose as a male (and its hard for me to take anything that this blogger says at face value anymore), there were many other less offensive ways that Chartrand could have kept her gender hidden without creating an entirely fake facade.
Lets just be clear about one thing, though. The reason that I wouldnt hire James Chartrand has nothing to do with gender, and everything to do with lack of transparency. As Kevin OKeefe says here, lawyers need to know whether a prospective blog or social media consultant whether they walk the walk. In this situation, if the only way that a copywriter can figure out how to sell services is by being dishonest, well, then, thats probably not the kind of person I want to work with. As a female lawyer, I dont have the luxury of pretending to be a guy to generate business unless I want to lose my license. Some might argue that ones gender or identity isnt material to the substance of the blog or the product that one can produce. I disagree, for several reasons. First, when it comes to truth-in-blogging, a bright line test is critical because otherwise the line will keep moving. If we say that its alright to create a false persona around something like looks or gender, does that mean that its alright to lie about our credentials? Can we claim that we handled cases that we didnt? Create war stories about glory days in court that never happened? At what point do lies completely destroy a blogs credibility? . If this were just a story about a single blogger or a service provider, I could let it pass. But it speaks to a bigger lesson: the obligation that we bloggers owe our readers. Blogging gives us a powerful tool the ability to create an authentic image online and to build trusted relationships with readers that they dont have with other forms of media. When we betray that trust, we ruin our relationship with readers and open ourselves up to increased regulation (as the FTC is already doing with recently announced policy on blogger endorsements). At the end of the day, blogging is a matter of trust. Those bloggers who arent willing to honor the trust with our readers, shouldnt be calling themselves bloggers. Marketers, advertisers or hucksters, perhaps. But not bloggers. [note - last 3 paragraphs modified, 12/15/09, 8:15 am] Blogging
A Match Made in the Blogosphere October 12, 2010 by Carolyn Elefant From afar, they seemed like opposites: a tough New York City criminal law trench warrior with disdain for high faultin academics and a talent for effortless and abundant insights and a world-travelling, West Coast civil litigator with a global practice and a penchant for literature and a knack brevity. Yet they spoke each others language, [...] ShareThis |